Notification Everyday (VINE)
What is VINE?
The VINE Program is a service provided by the Rockingham
County Department of Corrections in an effort to keep
victims of crime informed about inmates incarcerated in
the Rockingham County House of Corrections.
VINE stands for Victim Information and Notification
Everyday. VINE is a free, anonymous computer-based
telephone program that provides victims of crime two
important services: Information and Notification.
For inmate custody information, call 1-800-542-9904 and
follow the prompts. Callers use basic information to
search the VINE database. VINE will quickly tell the
caller if the inmate is still in custody. Victims may
call VINE from any touch-tone phone, any time, to check
on an inmate’s custody status.
Callers may then choose to register for an automated
notification call when an inmate is released,
transferred or escapes. To register, callers simply
enter the phone number, including area code, where they
want to be reached. Callers will then be asked to enter
a Personal Identification Number (PIN) for use during
notification. The service will automatically call when
the inmate is released, transferred, or escapes.
When was VINE
VINE was created in 1994 after the tragic death of Mary
Byron in Louisville, Ky. An ex-boyfriend murdered Mary
when he was released from jail without her knowledge. A
notification call from police, that was promised but not
delivered, set the stage for the development of the
nation's first totally automated service for keeping
crime victims informed of the custody status. After a
year of development, VINE was unveiled in Jefferson
County (Louisville) Ky., on December 3, 1994.
VINE Service – Questions and Answers
How Do I
Participate in the VINE Program?
To find an inmate or register for notification, you must
call the VINE hotline directly from a touch-tone phone.
What is a PIN?
The Pin (Personal Identification Number) is a four digit
number chosen by the caller to be used to stop
notification calls from VINE. The PIN should be a
number that is easy to remember. Entering a PIN is the
only way to confirm and stop VINE notification calls.
What if I’m not at
home or my phone is busy when VINE calls?
The VINE service will keep trying to reach you. If
there is no answer or the line is busy, VINE will
continue to call every half hour for 24 hours. VINE
will leave a message on an answering machine, but will
continue to call every two hours for the 24-hour
period. Since VINE calls automatically when an inmate’s
custody status changes, notification calls may come in
the middle of the night.
Can I register for
more than one number with VINE?
Yes. Your family, friends, and other concerned persons
may also check on inmate status and register for
notification. Each registration is separate and
requires a PIN.
guarantee my safety?
The VINE program is designed to provide you with quick
and easy access to inmate information and to alter you
when an inmate’s custody status changes. Do NOT depend
solely on VINE or any other program for your safety.
Which inmates are
covered by the VINE service?
Only inmates housed in the Rockingham County Department
of Corrections will be included in the Rockingham County
for the VINE brochure