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    Victim Information Notification Everyday (VINE) 1-800-542-9904 What is VINE? The VINE Program is a service provided by the Rockingham County Department of Corrections in an effort to keep victims of crime informed about inmates incarcerated in the Rockingham County House of Corrections. VINE stands for Victim Information and Notification Everyday. VINE is a free, anonymous computer-based telephone program that provides victims of crime two important services: Information and Notification. Information For inmate custody information, call 1-800-542-9904 and follow the prompts. Callers use basic information to search the VINE database. VINE will quickly tell the caller if the inmate is still in custody. Victims may call VINE from any touch-tone phone, any time, to check on an inmate’s custody status. Notification Callers may then choose to register for an automated notification call when an inmate is released, transferred or escapes. To register, callers simply enter the phone number, including area code, where they want to be reached. Callers will then be asked to enter a Personal Identification Number (PIN) for use during notification. The service will automatically call when the inmate is released, transferred, or escapes. When was VINE developed? VINE was created in 1994 after the tragic death of Mary Byron in Louisville, Ky. An ex-boyfriend murdered Mary when he was released from jail without her knowledge. A notification call from police, that was promised but not delivered, set the stage for the development of the nation's first totally automated service for keeping crime victims informed of the custody status. After a year of development, VINE was unveiled in Jefferson County (Louisville) Ky., on December 3, 1994. Rockingham County VINE Service – Questions and Answers How Do I Participate in the VINE Program? To find an inmate or register for notification, you must call the VINE hotline directly from a touch-tone phone. What is a PIN? The Pin (Personal Identification Number) is a four digit number chosen by the caller to be used to stop notification calls from VINE. The PIN should be a number that is easy to remember. Entering a PIN is the only way to confirm and stop VINE notification calls. What if I’m not at home or my phone is busy when VINE calls? The VINE service will keep trying to reach you. If there is no answer or the line is busy, VINE will continue to call every half hour for 24 hours. VINE will leave a message on an answering machine, but will continue to call every two hours for the 24-hour period. Since VINE calls automatically when an inmate’s custody status changes, notification calls may come in the middle of the night. Can I register for more than one number with VINE? Yes. Your family, friends, and other concerned persons may also check on inmate status and register for notification. Each registration is separate and requires a PIN. Does VINE guarantee my safety? The VINE program is designed to provide you with quick and easy access to inmate information and to alter you when an inmate’s custody status changes. Do NOT depend solely on VINE or any other program for your safety. Which inmates are covered by the VINE service? Only inmates housed in the Rockingham County Department of Corrections will be included in the Rockingham County VINE Service. 1-800-542-9904 www.vinelink.com |